Bulk Orders: your order must meet the minimum requirement per SKU as specified on the price list. Most products, the minimum is 6 units per case
Samples: certain products are cost prohibitive to ship for free, but we can arrange special sample kit (3-5 products) at regular wholesale price to you if you wish to try a product before ordering in bulk quantities or full cases. Contact us if you have a special product request. *Note: we charge for shipping samples.
Testers: we offer full size Testers for most products at 25% off, or even at 50%, depends on the brand.
How to Order: our office hours are from 9:00 AM to 5:00 PM Eastern Standard Time (Florida, USA). Orders are to be placed by email (no phone). You may use our Order Form or create your own Purchase Order. Inconsistent terms of sale in a customer's Purchase Order or other document are expressly rejected by us.
Backorders: Occasionally it may occur an item is out of stock. If the product you order is on backorder, we will contact you within 24 hours. If you are ordering additional items in stock we would be happy to ship those and then ship the backordered item when it becomes available. Some brands, such as Nesti Dante, we do not do backorders, so we ask that you place a new order when the product is back in stock.
Cancellations: we make every effort to ship your order as quickly as possible - usually within 24 hours. If you contact us before your order is shipped we are more than happy to change or cancel your order.